01.software Docs

Tenant Management

Manage tenant identity, roles, feature availability, and operational ownership.

Tenant Management

Use this page when you create a tenant, adjust team access, change feature availability, or prepare a handoff between operators.

Operating Model

Tenants are the workspace boundary for content, commerce, community, events, and integrations. Keep tenant changes tied to a named owner and a launch or support reason.

AreaOwner to confirmCheck before changing
identityworkspace ownertenant name, slug, domain, and support contact
rolestenant-adminleast-privilege access for every user
featuresproduct or operations ownerplan availability and readiness blockers
credentialstechnical ownerkey rotation, CORS, and webhook receivers
billingfinance or owneractive subscription and payment status

Change Flow

Confirm the tenant record

Check that the tenant name, slug, and ownership metadata match the workspace you intend to operate.

Review role assignments

Use tenant-admin for workspace operators, tenant-editor for day-to-day content or commerce work, and tenant-viewer for review-only access.

Align features with the plan

Enable only features allowed by the current plan, then assign an operating owner for each enabled feature.

Re-run readiness checks

After access, feature, credential, or billing changes, run readiness checks before treating the tenant as launch-ready.

Feature Guardrails

  • Free plans can operate the core content surfaces.
  • Starter and higher plans add commerce, customers, videos, community, and events.
  • Basic and higher plans add canvas.
  • Enterprise can enable every tenant feature, including live-streaming.

Do not enable customer-facing features unless support, moderation, and credential ownership are assigned.

Next Actions

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